Small Shop Quality

Corrective Action Tracker

Close the problem. Keep the proof. Move on.

Most shops fix the problem. Fewer can prove what they did.

A simple workflow for small shops without a dedicated quality person — log a customer complaint or production problem, track what was done, and keep the proof in one place.

Built by a manufacturing quality professional with 20+ years of experience.

Get the Free Starter Tracker

Enter your email to get the free starter tracker now. The full version is still being built.

Preview image of the Corrective Action Tracker spreadsheet workflow

The trouble usually starts after the fix.

When corrective actions live in emails, notes, memory, or scattered spreadsheets, that is where follow-up starts to break down.

  • You know the issue was handled, but the proof is hard to find.
  • Follow-up actions get lost when people get busy.
  • A customer asks what was done, and the response has to be recreated from scratch.

Get the free starter tracker

Enter your email and get a free Google Sheets starter tracker you can copy and use right away.

The full Corrective Action Tracker is still being built, but this free starter gives you a simple place to begin tracking problems, owners, actions, due dates, status, and closure notes.

The free starter tracker is a simple starting point. The full version is still being built and is planned to include:

  1. Corrective Action Workflow TrackerA simple place to capture the issue, owner, actions, due dates, status, and closure.
  2. Corrective Action FormA clean format for documenting the problem, containment, cause, action, and review.
  3. Root Cause WorksheetA practical worksheet to help think through why the issue happened.
  4. Corrective Action Review ChecklistA final check before the corrective action is marked complete.
  5. Your First Corrective Action WalkthroughA step-by-step guide for completing the first record without starting from a blank page.